As I’ve said in previous posts, providers should consider giving
their best rates only to those payors and products that yield the highest
return – defined as some combination of paying high rates and imposing few administrative hassles. See previous post: Here.
This is certainly true when the payor is offering – or may
begin to offer – high deductible health plans. I’ve been reading lately about payors
offering Real Time Claim Adjudication (“RTCA”) as a way to allow accurate collection of a patient's deductible at the time of service. See earlier post about Aetna.
Humana recently touted their RTCA system
as saving their “pilot practice” $14,000 per year in billing costs.